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Return & Refund Policy

How cancellations and refunds work. We provide training, so there are no physical products to return.

Last updated 2 November 2026

At a glance

14 days or more before

Full refund

7 to 13 days before

50% refund

Refund processing

7–10 working days

1. Cancelling

Email aa@apexdmit.com with your registration reference. Your refund depends on how much notice you give before the programme starts, as shown above.

2. If we cancel or reschedule

You get a full refund, or you can keep your seat for the new date.

3. Payment problems

If you were charged twice, or money left your account for a failed payment, we refund it in full once SSLCommerz confirms.

4. How refunds are paid

7–10 working days

Approved refunds are processed within 7 to 10 working days.

Refunds go back through SSLCommerz to the card, mobile wallet or bank account that paid.

Need to cancel or ask about a refund?

Email us with your registration reference.

aa@apexdmit.com
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